Terms & Conditions

These Terms govern the use of this Website and any other Agreement or legal relationship with the Owner in a binding manner. Capitalized expressions are defined in the relevant section of this document. Users are requested to read this document carefully. No provision in these Terms establishes an employment relationship, agency, or association between the interested parties.

This Website is operated by:
Grechi Perticari Srl
Via San Girolamo, 338, 06135 Perugia PG, Italy
VAT IT03887150542
Registration Number PG - 360662
Email: amministrazione@grechiperticari.com

"This Website" refers to:

  • This site, including its subdomains and any other site through which the Owner offers the Service;
  • Applications for mobile devices, tablets, or similar;
  • Application program interfaces (API);
  • The Service;
  • Any software included as a component of the Service, as well as any applications, templates, content files, scripts, source code, instructions, and related documentation.

IMPORTANT NOTICE

Certain provisions of these Terms may apply only to specific categories of Users. In particular, some provisions may apply solely to Consumers or solely to Users acting in a non-consumer capacity. Such limitations are always explicitly stated in each relevant clause. If not specified, the clauses apply to all Users.

Use of this Website and Service is restricted to Users of legal age as per applicable law.

The right of withdrawal applies only to European Consumers.

TERMS OF USE

Unless otherwise specified, the terms of use of this Website outlined in this section apply generally. Additional usage or access conditions applicable to specific situations are expressly indicated in this document.

By using this Website, the User declares that they meet the following requirements:

No restrictions exist on whether Users are Consumers or Professional Users;

The User is of legal age as per applicable law;

The User is not located in a country subject to a U.S. government embargo or designated by the U.S. as a state sponsor of terrorism;

The User is not listed on any U.S. government list of prohibited or restricted parties.



REGISTRATION

To use the Service, Users may open an account by providing all required information and details completely and truthfully.

It is also possible to use the Service without registering or creating an account; however, certain features may not be available in this case.

Users are responsible for keeping their access credentials secure and maintaining their confidentiality. Therefore, Users must choose a password that meets the highest security standards available on this Website.

By creating an account, the User accepts full responsibility for all activities carried out using their access credentials.

Users must notify the Owner immediately and unambiguously, using the contact details specified in this document, if they believe that their personal information, such as their User account, access credentials, or personal data, has been compromised, unlawfully shared, or stolen.

ACCOUNT REGISTRATION REQUIREMENTS

The registration of a User account on this Website is subject to the conditions specified below. By registering an account, the User confirms that they meet these conditions.

Creating accounts using bots or other automated methods is not permitted. Unless otherwise specified, each User may create only one account. Unless expressly permitted, a User’s account may not be shared with other individuals.

ACCOUNT CLOSURE

Users may close their account and stop using the Service according to the conditions and procedures specified in the relevant section of this Website.

ACCOUNT SUSPENSION AND CANCELLATION

The Owner reserves the right to suspend or cancel a User’s account at any time at its sole discretion and without prior notice in the following cases:

  • The User has violated these Terms; and/or
  • The User’s access to this Website could harm the Owner, other Users, or third parties; and/or
  • The User’s use of this Website could lead to violations of laws or regulations; and/or
  • In cases of judicial investigation or governmental procedures; and/or
  • If the User’s account or its use is considered inappropriate, offensive, or contrary to these Terms, at the Owner’s sole discretion.

The suspension or cancellation of an account does not entitle the User to any form of compensation, refund, or indemnity.

Suspension or cancellation of an account due to User-related issues does not exempt the User from any applicable fees or charges.

CONTENTS ON THIS WEBSITE

Unless otherwise specified or clearly recognizable, all content available on this Website is owned by or provided by the Owner or their licensors.

The Owner takes the utmost care to ensure that content available on this Website does not violate applicable law or third-party rights. However, it is not always possible to achieve this outcome.

In such cases, without prejudice to legally enforceable rights and claims, Users are asked to address any related complaints to the contact details specified in this document.

RIGHTS TO CONTENT ON THIS WEBSITE

The Owner explicitly holds and reserves all intellectual property rights over the aforementioned content.

Users are not authorized to use the content in any manner that is not necessary or implied in the proper use of the Service.

Specifically, Users are prohibited from copying, downloading, sharing beyond the specified limits, modifying, translating, processing, publishing, transmitting, selling, sublicensing, transforming, transferring/assigning to third parties, or creating derivative works from the content available on this Website, or allowing third parties to undertake such activities through their User account or device, even without their knowledge.

Where expressly stated on this Website, the User is authorized to download, copy, and/or share specific content available on this Website exclusively for personal, non-commercial purposes and only provided that attribution of the work's authorship is observed as well as the indication of all other relevant circumstances required by the Owner.

The limitations and exclusions provided by copyright law remain unaffected.

CONTENT PROVIDED BY USERS

The Owner allows Users to upload, share, or offer their own content on this Website.

By providing content to this Website, the User declares they are legally authorized to do so and confirms that such content does not violate applicable law and/or third-party rights.

Additional requirements that the content must meet to be considered “acceptable” are specified in the relevant section of this Website, where the allowed use is specified.

RIGHTS TO CONTENT PROVIDED BY USERS

The User acknowledges and agrees that by providing their own content to this Website, they grant the Owner a free, non-exclusive right to process the content for operational and maintenance purposes of this Website, as contractually provided.

To the extent permitted by law, the User waives the exercise of moral rights concerning the content provided to this Website.

Users acknowledge and accept that the content they offer through this Website will be made available under the same conditions applicable to the content on this Website.

The User is solely responsible for the content they upload, publish, share, or otherwise provide to this Website.

The User acknowledges and accepts that the Owner may filter or moderate such content after it has been made available. Therefore, the Owner reserves the right to refuse, remove, delete, or block such content at their discretion and to deny access to this Website without notice to the User who uploaded it if it is deemed to violate these Terms, applicable legal provisions, or third-party rights or otherwise represent a risk to Users, third parties, the Owner itself, or the availability of the Service.

The removal, deletion, or blocking of content does not entitle the Users who provided such content to any compensation, refund, or indemnity.

Users agree to indemnify the Owner from and against any claims and/or damages suffered due to content provided by them to or offered through this Website.

ACCESS TO EXTERNAL RESOURCES

Through this Website, Users may access resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

The conditions applicable to resources provided by third parties, including those applicable to any grants of rights on content, are determined by the third parties themselves and are governed in the respective terms and conditions or, in their absence, by law.

In particular, on this Website, Users may encounter advertisements provided by third parties. The Owner does not control or moderate the advertisements displayed through this Website. By clicking on any of these ads, the User will interact with the third party responsible for that advertisement.

The Owner is not responsible for anything that may result from such interaction with third parties, from access to third-party sites, or from the use of third-party content.

ALLOWED USE
This Website and the Service may only be used for the purposes for which they are offered, in accordance with these Terms and applicable law. It is the sole responsibility of the User to ensure that the use of this Website and/or the Service does not violate the law, regulations, or the rights of third parties. Therefore, the Owner reserves the right to take any appropriate measures to protect its legitimate interests, including denying the User access to this Website or Service, terminating contracts, and reporting any censurable activity carried out through this Website or Service to the relevant authorities – e.g., judicial or administrative authorities – whenever the User engages in or is suspected of engaging in:

  • violations of law, regulations, and/or these Terms;
  • infringement of third-party rights;
  • acts that may significantly prejudice the Owner's legitimate interests;
  • offenses against the Owner or a third party.

“WORD OF MOUTH”
This Website allows Users to receive benefits if, thanks to their recommendation, a new User purchases a Product offered on this Website. To take advantage of this opportunity, the User may invite friends to purchase Products on this Website by sending them a specific code provided by the Owner. Each code may be redeemed only once. If one of the invited persons purchases a Product on this Website and redeems the invitation code, the User who invited them will receive the indicated benefit or advantage (such as a discount, an additional service, an upgrade, etc.) specified on this Website. Invitation codes may be redeemable only for certain Products among those offered on this Website. The Owner reserves the right to discontinue the offer at any time at its discretion. Although there is no limit to the number of people who can be invited, the number of benefits or advantages that each User may receive for an equal number of redeemed invitation codes may be subject to a maximum limit.

API USAGE CONDITIONS
Users may access their data related to this Website through the Application Program Interface (API). Any use of the API, including through third-party products or services that access this Website, is subject to the Terms and the following specific conditions:

  • The User expressly acknowledges and agrees that the Owner is not responsible for any damages or losses resulting from the User's use of the API or from third-party products or services that access data through the API.


TERMS AND CONDITIONS OF SALE

PAID PRODUCTS

Some of the Products offered on this Website as part of the service are paid. Fees, duration, and terms applicable to the sale of these Products are described below and in the relevant sections of this Website. To purchase Products, the User is required to register or log in to this Website.

PRODUCT DESCRIPTION

Prices, descriptions, and availability of Products are specified in the relevant sections of this Website and are subject to change without notice. The prices indicated include all applicable taxes and shipping fees, unless otherwise stated. Although Products on this Website are presented with the highest technical accuracy possible, their display on this Website (including, where applicable, graphical materials, images, colors, sounds) is for reference purposes only and does not imply any guarantee regarding the characteristics of the purchased Product. The characteristics of the selected Product will be specified during the purchase procedure.

PURCHASE PROCEDURE

Each step, from choosing the product to placing the order, is part of the purchase process. The purchase procedure includes the following steps:

  1. Users are requested to choose the desired Product and verify their purchase choice.
  2. After reviewing the information displayed in their selection, Users may submit their order by proceeding to checkout.

ORDER SUBMISSION

Submitting the order entails the following:

  1. By placing the order, the User concludes the contract and is obligated to pay the price, taxes, and any additional charges and costs, as specified on the order page.
  2. If the purchased Product requires action from the User, such as providing information or personal data, specifications, or special requests, submitting the order also entails an obligation for the User to cooperate accordingly.
  3. Once the order has been placed, Users will receive an order confirmation. All notifications related to the purchase procedure described above will be sent to the email address provided by the User for this purpose.

PRICING

During the purchase procedure and before submitting the order, Users are informed of all fees, taxes, and costs (including any shipping costs) that will be charged to them. Prices on this Website are shown inclusive of all taxes and standard shipping costs, unless otherwise indicated.

PAYMENT METHODS

Details on the accepted payment methods are highlighted during the purchase procedure. Certain payment methods may be subject to additional conditions or incur extra costs. Detailed information is provided in the relevant section of this Website. Unless otherwise indicated, all displayed prices include taxes and standard shipping fees. Any additional costs for alternative shipping methods will be clearly indicated before order confirmation. All payments are managed independently by third-party services. Consequently, this Website does not collect payment data – such as credit card numbers – but receives a notification once payment has been successfully completed. If payment made using any of the available methods fails or is rejected by the payment service provider, the Owner is not obliged to execute the order. If the payment is unsuccessful, the Owner reserves the right to request reimbursement from the User for any related expenses or damages.

INSTALLMENT PAYMENTS

The purchase price may be paid in two or more installments, as specified on this Website or otherwise communicated by the Owner. Certain Products may be excluded from this payment option. If the User fails to meet any installment, the entire remaining amount will become immediately due and payable.

VIRTUAL CURRENCY FOR EXCLUSIVE USE ON THIS WEBSITE

Certain payments on this Website may be made using a Virtual Currency. Unless otherwise specified, this Virtual Currency is not tradeable, convertible, or refundable with any traditional currency, digital currency, goods, or other values. By purchasing the Virtual Currency, Users acknowledge and accept that it may only be used within this Website for the purposes expressly authorized by the Owner as part of its Services. Users further acknowledge and agree that such Virtual Currency may not be transferred, purchased, sold, or exchanged outside of the Service. Consequently, Users may not sublicense, trade, sell, or attempt to sell the Virtual Currency in exchange for money or trade it for any type of value outside of the Owner’s specific offering on this Website. Any prohibited activity or transaction will be considered null and void and may result in legal action against the User. If the contract is terminated or the account is closed for any reason attributable to the User, any remaining unused Virtual Currency will expire and will not be refunded in any way.

AUTHORIZATION FOR FUTURE PAYPAL PAYMENTS

If the User authorizes the PayPal feature that allows future purchases, this Website will store an identification code linked to the User's PayPal account. In this way, this Website can automatically process payments for future purchases or for periodic installment payments of a previous purchase. The authorization may be revoked at any time by contacting the Owner or by changing the personal settings in PayPal.

RETENTION OF OWNERSHIP

Until payment of the full purchase price is received by the Owner, the User does not acquire ownership of the ordered Products.

DELIVERY

Deliveries are made to the address specified by the User and in the manner indicated in the order summary. At the time of delivery, Users must check the contents of the package and promptly report any anomalies to the contact details listed in this document or as described in the delivery slip. Users may refuse to accept the package if visibly damaged. Delivery may occur in the countries or territories specified in the relevant section of this Website. Delivery times are indicated on this Website or during the purchase procedure. Unless otherwise specified on this Website or agreed with the User, Products are delivered within thirty (30) days of purchase. Standard shipping costs are included in the price, unless the User opts for a premium shipping method, which will be subject to additional costs clearly indicated.

TERMS AND CONDITIONS OF SALE

Unless otherwise specified on this Website or agreed upon with the User, Products are delivered within thirty (30) days from the purchase date.

The following applies to Users who do not act as Consumers:

Deliveries are made under the conditions and within the timeframes indicated on this Website. Unless otherwise specified, shipping costs are borne by the User. The risk of loss or damage to the goods passes to the User upon delivery to the carrier. For an additional fee, the User may opt for insured delivery, in which case the risks covered by the insurance and the applicable terms and conditions are specified in the insurance policy.

"CLICK AND COLLECT"

Users may choose to collect their purchases at one of the “collection points” indicated in the relevant section of this Website and within the timeframes provided.

AGREED-UPON DELIVERY

By prior agreement with the Owner, Users may arrange for a courier of their choice to collect the purchased goods at a convenient time, bearing the associated risks and costs.

FAILED DELIVERY

The Owner is not liable for delivery errors arising from inaccuracies or omissions made by the User when completing the purchase order, nor for damages or delays after the goods are handed to a courier selected by the User and not proposed or approved by the Owner.

If goods are not delivered or collected within the specified time or by the agreed deadline, they will be returned to the Owner, who will contact the User to arrange a second delivery attempt or agree on further measures. Unless otherwise specified, any additional delivery attempts beyond the first will be at the User's expense.

In cases where Users do not act as Consumers, the following provisions on failed delivery apply:

B2B FAILED DELIVERY

Unless otherwise specified, shipping costs are borne by the User. The Owner is not liable for any errors, delays (including if the User fails to collect the goods within the timeframe specified by the Owner or the courier), damage, or loss of goods after they have been handed to the courier.

If, due to inability to deliver, the goods are returned to the Owner, the User is required to cover the storage costs incurred. The User must arrange a new delivery attempt at their expense after agreeing with the Owner on appropriate timings and collection methods. Otherwise, the Owner may, at their discretion, terminate the contract or arrange a new delivery attempt at the User's expense. In either case, the Owner reserves the right to seek compensation for any damages incurred due to the failed delivery.

USER RIGHTS

RIGHT OF WITHDRAWAL

Unless an exception applies, the User may exercise the right to withdraw from the contract within the period specified below (generally 14 days) for any reason and without justification. Further information on the right of withdrawal is available in this section.

WHO IS ENTITLED TO THE RIGHT OF WITHDRAWAL?

Unless one of the exceptions listed below applies, Users who act as European Consumers have a legal right to withdraw from distance contracts within the period specified below, for any reason and without justification. Users who do not meet these requirements are not entitled to the rights described in this section.

EXERCISING THE RIGHT OF WITHDRAWAL

To exercise the right of withdrawal, the User must send the Owner an unequivocal statement of their intention to withdraw from the contract. The User may use the model withdrawal form available in the definitions section of this document. However, the User is free to express their intention to withdraw from the contract in any other suitable form. To meet the deadline, the User must send the withdrawal notice before the withdrawal period expires.

When does the withdrawal period expire?

In the case of purchasing goods, the withdrawal period expires 14 days after the day on which the User or a third party appointed by them (and different from the carrier) takes possession of the goods. For purchases of multiple goods ordered together but delivered separately, or a single item consisting of several lots or pieces delivered separately, the withdrawal period expires 14 days after the day on which the User or a third party (different from the carrier) takes possession of the last item, lot, or piece.

EFFECTS OF WITHDRAWAL

The Owner reimburses all payments received, including any delivery costs, to Users who have correctly exercised the right of withdrawal. However, any additional costs resulting from the User's choice of a particular delivery method other than the standard least expensive delivery offered by the Owner will remain at the User’s expense. The reimbursement is issued without undue delay and, in any event, no later than 14 days from the day the Owner is informed of the User's decision to withdraw from the contract. Unless otherwise agreed with the User, the reimbursement will be made using the same payment method used for the initial transaction. The User does not incur any fees as a result of the withdrawal.

… ON PURCHASE CONTRACTS FOR PHYSICAL GOODS
Unless the Owner has offered to collect the goods, the User must return them to the Owner or another authorized person without undue delay and, in any event, within 14 days from the day the User communicated their decision to withdraw from the contract. The deadline is met if the goods are handed to the courier or otherwise returned as described above before the 14-day period for returns expires. The reimbursement may be withheld until the goods are received or until the User provides proof of having returned them. The User is liable for any reduction in the value of the goods resulting from use other than necessary to determine their nature, characteristics, and functioning. Return shipping costs are borne by the User unless the return is due to a product defect. The initial shipping costs are included in the product price.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply to contracts:

  1. For the supply of goods liable to deteriorate or expire rapidly;
  2. For the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons and have been unsealed after delivery.

UK USER RIGHTS
RIGHT TO CANCEL

Unless exceptions apply, Users who are Consumers in the United Kingdom have a legal right of cancellation under UK law and may be eligible to withdraw from contracts made online (distance contracts) within the period specified below (generally 14 days), for any reason and without justification.

Users that do not qualify as Consumers, cannot benefit from the rights described in this section. Users can learn more about the cancellation conditions within this section.

EXERCISING THE RIGHT TO CANCEL

To exercise their right to cancel, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract. To this end, Users may use the model withdrawal form available from within the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the cancellation period expires. When does the cancellation period expire?

  • Regarding the purchase of goods, the cancellation period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – takes physical possession of the goods.
  • Regarding the purchase of several goods ordered together but delivered separately or in case of purchase of a single good consisting of multiple lots or pieces delivered separately, the cancellation period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the last good, lot or piece.

EFFECTS OF CANCELLATION

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery.

However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner, will not be reimbursed.

Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

…ON THE PURCHASE OF PHYSICAL GOODS

Unless the Owner has offered to collect the goods, Users shall send back the goods or hand them over to the Owner, or to a person authorized by the latter to receive the goods, without undue delay and in any event within 14 days from the day on which they communicated their decision to withdraw from the contract.

The deadline is met if the goods are handed to the carrier, or otherwise returned as indicated above, before the expiration of the 14-days-period for returning the goods. The reimbursement may be withheld until reception of the goods, or until Users have supplied evidence of having returned the goods, whichever is the earliest.

Users shall only be liable for any diminished value of the goods resulting from the handling of the goods outside of that which is necessary to establish their nature, characteristics and functioning.

The costs of returning the goods are borne by the User.

EXCEPTIONS FROM THE RIGHT TO CANCEL

The right to cancel does not apply to contracts:

  • for the supply of goods which are liable to deteriorate or expire rapidly;
  • for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;

DIREITOS DO USUÁRIO BRASILEIRO

DIREITO DE ARREPENDIMENTO

Salvo se for estipulada abaixo uma exceção aplicável, os Usuários Consumidores no Brasil terão o direito legal de arrependimento de acordo com a legislação brasileira. Isto significa que o Consumidor tem o direito de rescindir os contratos online (contratos à distância ou celebrados fora do estabelecimento comercial) por qualquer motivo e sem justificativa, no prazo de 7 (sete) dias a contar da data da celebração do contrato ou do recebimento do produto ou serviço. Usuários que não se qualificam como Consumidores não podem se beneficiar dos direitos estabelecidos nesta seção. O direito de arrependimento poderá ser exercido pelo Consumidor por meio dos canais de contato indicados no início deste Documento e de acordo com as orientações desta Seção.

EXERCÍCIO DO DIREITO DE ARREPENDIMENTO

Para exercer o direito de arrependimento, os Usuários devem enviar ao Proprietário uma declaração inequívoca de sua intenção de rescindir o contrato. Para tanto, os Usuários poderão utilizar o modelo de formulário de rescisão disponível na seção “definições” deste documento. No entanto, os usuários são livres para expressar sua vontade de rescindir o contrato através de uma declaração inequívoca por qualquer via adequada. Para respeitar o prazo estabelecido para o exercício de tal direito, os Usuários devem enviar o aviso de arrependimento antes do fim do prazo. Quando termina o prazo de arrependimento?

  • Em relação à compra de produtos, o prazo de arrependimento é de 7 (sete) dias após a data de recebimento do produto pelo Usuário ou um terceiro designado pelo Usuário que não seja o transportador.
  • No caso de compra de múltiplos produtos encomendados em conjunto mas entregues de forma separada, ou no caso de compra de um único produto constituído por diversos lotes ou peças entregues de forma separada, o prazo de arrependimento é de 7 (sete) dias após a data de recebimento do último produto, lote ou peça pelo Usuário ou um terceiro designado pelo Usuário que não seja o transportador.

EFEITOS DO ARREPENDIMENTO

Os Usuários que rescindirem corretamente um contrato serão reembolsados pelo Proprietário por todos os pagamentos feitos ao Proprietário, incluindo, se houver, aqueles que cobrem os custos de entrega.

No entanto, não serão reembolsados quaisquer custos adicionais resultantes da escolha de um método de entrega específico que não seja o tipo de entrega padrão mais barato oferecido pelo Proprietário.

Este reembolso será realizado sem demora injustificada e no prazo máximo de 14 (catorze) dias, a contar do dia em que o Proprietário foi informado da decisão do Usuário de rescindir o contrato ou da devolução efetiva do produto, o que ocorrer por último. Salvo se acordado de outra forma com o Usuário, os reembolsos serão efetuados por meio do mesmo método de pagamento utilizado para processar a transação inicial. O Usuário não incorrerá em quaisquer custos ou taxas em razão de tal reembolso.

…NA COMPRA DE PRODUTOS FÍSICOS

Salvo se o Proprietário tiver se disponibilizado para coletar os produtos, os Usuários devem devolvê-los ou entregá-los ao Proprietário ou a uma pessoa autorizada por este a receber os produtos, sem demora injustificada e no prazo de 14 (catorze) dias a contar da data da comunicação da decisão de rescisão do contrato.

O prazo terá sido cumprido se o produto for entregue ao transportador ou devolvido, conforme indicado acima, antes do fim do prazo de 14 (catorze) dias estipulado para a devolução. O reembolso pode ser retido até a recepção dos produtos ou até que os Usuários apresentem prova da devolução, o que ocorrer primeiro.

Os Usuários só serão responsáveis pela redução do valor dos produtos que resulte do manuseio além do necessário para a garantia de sua natureza, características e funcionamento.

Os custos de devolução dos produtos serão arcados pelo Proprietário.

EXCEÇÕES AO DIREITO DE ARREPENDIMENTO

O direito de arrependimento, na forma e prazo previstos nestes Termos, não se aplica aos seguintes casos:

  • ao fornecimento de produtos que possam se degradar ou perder a validade rapidamente, de modo que o prazo de 7 (sete) dias e/ou o prazo de devolução ponha em risco a validade do produto;
  • ao fornecimento de produtos lacrados não retornáveis por razões de saúde ou higiene, e que tenham sido abertos após a entrega;

WARRANTIES

LEGAL PRODUCT CONFORMITY GUARANTEE UNDER EUROPEAN UNION REGULATIONS

According to European regulations, the seller guarantees the conformity of goods sold for a minimum period of 2 years from delivery. Therefore, the seller is required to ensure that the purchased goods have the promised quality, functionality, or reasonably expected characteristics for at least two years from the time of delivery to the buyer.

If Users act as European Consumers, the legal guarantee of conformity for goods applies to items available on this Website in accordance with the laws of the country in which they habitually reside. National laws in that country may grant these Users more extensive rights.

In particular, Consumers residing in France can exercise their conformity guarantee rights within two years of delivery without needing to provide proof of the defect or non-conformity. The period during which the Consumer is exempted from providing proof is reduced to six months for used goods.

By exercising the right to warranty, the Consumer may choose between requesting the replacement or repair of the defective item, under the conditions specified in the French Consumer Code.

This legal conformity guarantee applies regardless of any additional commercial warranty offered by the Owner.

The Consumer may also exercise the right to warranty for hidden defects in accordance with the relevant provisions of the French Civil Code, choosing between withdrawal from the purchase or a reduction in the price.

Consumers who do not act as European Consumers may enjoy conformity warranty rights in accordance with the laws of the country in which they habitually reside.

CONFORMITY TO CONTRACT FOR CONSUMERS IN THE UNITED KINGDOM

Users in the United Kingdom qualifying as Consumers have a right to receive goods that are in conformity with the contract.

GARANTIA LEGAL DE CONFORMIDADE DE PRODUTOS PARA CONSUMIDORES NO BRASIL

A garantia legal aplicada aos produtos comercializados por (físicos e digitais) obedece aos seguintes termos, de acordo com o Código de Defesa do Consumidor:

  • os produtos não duráveis terão garantia de 30 (trinta) dias; e
  • os produtos duráveis terão garantia de 90 (noventa) dias.

O período de garantia começa a partir da data de entrega do produto.

A garantia não é cabível em casos de uso indevido, eventos naturais ou se o produto tiver sido submetido a qualquer outra assistência técnica que não seja a fornecida por questo Sito Web. A garantia pode ser acionada através dos canais de contato fornecidos por questo Sito Web. Se necessário, o Proprietário arcará com os custos do envio do produto para avaliação técnica. O Proprietário, a seu critério, também poderá fornecer uma garantia contratual além da garantia legal. As normas aplicáveis às garantias contratuais podem ser encontradas nas especificações fornecidas por questo Sito Web. Se tais informações não forem fornecidas, apenas as disposições legais serão aplicadas.

POST-SALES ASSISTANCE

Users who have purchased products on this Website can take advantage of free post-sales assistance services related to their purchase throughout the warranty period by contacting the Owner via the contact details provided in this document.

LIMITATION OF LIABILITY AND INDEMNITY

Unless otherwise specified or agreed with Users, the Owner’s liability for damages related to the performance of the Agreement will be excluded, limited, and/or reduced to the maximum extent permitted by applicable law.

INDEMNITY

The User agrees to indemnify and hold harmless the Owner and its subordinates, affiliates, officers, agents, brand co-owners, partners, and employees to the fullest extent permitted by law against any claims or demands – including, without limitation, legal fees and costs – brought by third parties due to or in connection with the User’s actions in violation of these Terms, third-party rights, or applicable law, in connection with the use of the Service and attributable to the User, its affiliates, officers, agents, brand co-owners, partners, and employees, as a result of fault.

LIMITATION OF LIABILITY FOR USER ACTIVITIES ON THIS WEBSITE

Unless otherwise specified and subject to applicable law, any claim for damages against the Owner (or any natural or legal person acting on its behalf) is excluded.

The above does not limit the Owner’s liability for death, personal or physical harm, or damages arising from the breach of essential contractual obligations, such as those necessary to achieve the purpose of the contract, and/or damages caused intentionally or through gross negligence, provided that the User’s use of this Website was appropriate and correct.

Unless the damage was caused intentionally or through gross negligence or affects life and/or personal, physical, or mental integrity, the Owner is liable only for the typical damage for the type of contract and foreseeable at the time of conclusion.

Within the above limits, the Owner assumes no liability for:

  • losses not directly resulting from a breach of the Terms by the Owner;
  • lost profits or other indirect losses the User might suffer (e.g., business losses, loss of revenue, anticipated savings, contracts or business relationships, goodwill, or reputational harm);
  • damages or losses due to disruptions or malfunctions of this Website resulting from force majeure or unforeseeable and unavoidable events, such as, without limitation, telephone or electrical line failures, Internet connection disruptions, strikes, natural disasters, viruses, and cyber attacks, or interruptions in the supply of third-party products, services, or applications.

AUSTRALIAN USERS

LIMITATION OF LIABILITY

Nothing in these Terms excludes, limits, or modifies any warranty, condition, indemnity, right, or protection the User may have under the Competition and Consumer Act 2010 (Cth) or similar state and territorial legislation that constitutes a non-excludable right. To the maximum extent permitted by law, our liability to the User, including liability for breach of a non-excludable right and any other liability not otherwise excluded under these Terms, is limited, at the Owner’s discretion, to the re-supply of services or the payment of the cost of re-supplying them.

US USERS

WARRANTY DISCLAIMER

The Owner provides this Website “as is” and “as available.” Use of the Service is at the User’s own risk. To the fullest extent permitted by law, the Owner expressly disclaims all conditions, covenants, and warranties of any kind—whether express, implied, statutory, or otherwise, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by the User from the Owner or through the Service shall create any warranty not expressly stated in this document.

Notwithstanding the above, the Owner and its subordinates, affiliates, officers, agents, brand co-owners, partners, suppliers, and employees do not guarantee that the content will be accurate, reliable, or correct; that the Service will be available uninterruptedly and securely at any particular time or location; that any defects or errors will be corrected; or that the Service will be free from viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is done at the User’s own risk, and the User is solely responsible for any damage to their computer or mobile device or data loss that results from such an action or the use of the Service.

The Owner does not guarantee, endorse, ensure, or assume responsibility for any product or service advertised or offered by third parties through the Service or any website or service linked through hyperlinks. Additionally, the Owner does not participate in or monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or may not work properly with the User’s browser, device, and/or operating system. The Owner is not responsible for any perceived or actual damages arising from the content, operation, or use of the Service.

Federal laws, some states, and other jurisdictions do not allow the exclusion and limitation of certain implied warranties. As such, the above exclusions may not apply to some Users. This Agreement gives Users specific legal rights, and Users may have additional rights that vary by state. The limitations and exclusions of this Agreement apply to the extent permitted by law.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, in no event shall the Owner and its subordinates, affiliates, officers, agents, brand co-owners, partners, suppliers, and employees be liable for:

  • any indirect, intentional, incidental, special, consequential, or exemplary damages, including but not limited to damages resulting from loss of profits, goodwill, use, data, or other intangible losses arising from or relating to the use or inability to use the Service;
  • any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Service or the User’s account or information contained therein;
  • any error, omission, or inaccuracy in the content;
  • personal injury or property damage of any nature whatsoever resulting from the User’s access to or use of the Service;
  • any unauthorized access to or use of the Owner’s secure servers and/or any personal information stored therein;
  • any interruption or cessation of transmissions to or from the Service;
  • any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the Service;
  • any error or omission in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
  • defamatory, offensive, or illegal conduct of any User or third party.

In no event shall the Owner and its subordinates, affiliates, officers, agents, brand co-owners, partners, suppliers, and employees be liable for any claim, proceeding, liability, obligation, damage, loss, or cost exceeding the amount paid by the User to the Owner during the 12 months preceding the event giving rise to liability or for the duration of this Agreement between the Owner and the User, whichever is shorter.

This limitation of liability section applies to the fullest extent permitted by law in the applicable jurisdiction, regardless of whether the alleged liability arises from contract, tort, negligence, strict liability, or any other basis, even if the Owner has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to the User. These Terms grant the User specific legal rights, and the User may have other rights that vary by jurisdiction. The exceptions, exclusions, or limitations of liability outlined in these Terms apply only as permitted by applicable law.

INDEMNITY

The User agrees to defend, indemnify, and hold harmless the Owner and its subordinates, affiliates, officers, agents, brand co-owners, partners, suppliers, and employees from and against any claim or demand, damage, obligation, loss, liability, burden, or expense, including, without limitation, legal fees and costs, arising from:

  • the User’s use of or access to the Service, including any data or content transmitted or received by the User;
  • the User’s violation of these Terms, including, but not limited to, any violations of any representation or warranty made by the User in these Terms;
  • the User’s violation of any third-party rights, including, without limitation, any rights relating to privacy or intellectual property;
  • the User’s violation of any law, rule, or regulation;
  • any content submitted by the User’s account, including, but not limited to, misleading, false, or inaccurate information and even in cases where access is made by third parties using the User’s personal username and password or other security measures, if any;
  • the User’s malicious conduct; or
  • the violation of any provision of law by the User or its affiliates, officers, agents, brand co-owners, partners, suppliers, and employees, to the extent permitted by applicable law.

GENERAL PROVISIONS

NO IMPLIED WAIVER

The failure of the Owner to exercise any right or enforce any provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be considered final regarding a specific right or any other right.

SERVICE INTERRUPTION

To ensure the highest level of service possible, the Owner reserves the right to interrupt the Service for maintenance, system updates, or any other changes, providing appropriate notice to Users.

LIMITATION OF SERVICE

Within the limits of the law, the Owner reserves the right to suspend or fully terminate the Service. In the event of Service termination, the Owner will endeavor to allow Users to retrieve their Personal Data and information, and will respect Users' rights regarding continued product usage and/or compensation, in accordance with legal provisions. Additionally, the Service may become unavailable due to circumstances beyond the Owner’s reasonable control, such as force majeure (e.g., infrastructure issues, power outages, etc.). Where possible, the Owner will provide Users with at least 42 days’ notice.

RESALE OF SERVICE

Users are not authorized to reproduce, duplicate, copy, sell, resell, or exploit this Website or the Service, in whole or in part, without prior written consent from the Owner, either directly or through an authorized resale program.

PRIVACY POLICY

Information regarding the processing of Personal Data is provided in this Website’s privacy policy, which forms an integral and binding part of these Terms.

INTELLECTUAL PROPERTY

Without prejudice to any more specific provisions within these Terms, the intellectual and industrial property rights—including copyrights, trademarks, patents, and designs—related to this Website are exclusively owned by the Owner or its licensors and are protected under applicable law and international treaties on intellectual property.

All trademarks—whether word or graphic—and any other distinctive marks, company names, service marks, illustrations, images, or logos associated with this Website are and remain the exclusive property of the Owner or its licensors, protected under applicable law and international treaties on intellectual property.

CHANGES TO TERMS

The Owner reserves the right to modify the Terms at any time. In this case, the Owner will appropriately inform Users of any changes. Changes will affect the relationship with the User only from the date communicated to the User.

Continued use of the Service signifies acceptance of the updated Terms. If the User does not wish to accept the changes, they must cease using the Service and may terminate the Agreement. The previous version will continue to govern the relationship until the User accepts the changes, and it can be requested from the Owner.

Where required by law, the Owner will notify Users of the effective date of modified Terms in advance. The Owner will provide sufficient notice of upcoming changes at least 42 days before they take effect.

EXCEPTION FOR CONSUMERS IN FRANCE

Notwithstanding the foregoing, any modification to these Terms will be communicated in writing at least one month before becoming effective. Should the Consumer (acting as such in France) not accept the modified Terms, they will have the right to terminate the Agreement without penalty and without any entitlement to compensation within four months from the date the modified Terms became effective.

TRANSFER OF CONTRACT

The Owner reserves the right to transfer, assign, dispose of, novate, or subcontract individual or all rights and obligations under these Terms, while taking into account the Users’ legitimate interests. Provisions relating to amendments to these Terms apply accordingly. The User is not authorized to assign or transfer their rights and obligations under the Terms without the Owner's written consent.

CONTACTS

All communications relating to the use of this Website should be sent to the contact information provided in this document.

SEVERABILITY CLAUSE

Should any provision of these Terms be deemed invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision will not affect the validity of the remaining provisions, which will remain effective.

US USERS

Any invalid or unenforceable provision will be construed and adapted to the extent necessary to make it valid, enforceable, and aligned with the original intent. These Terms constitute the entire agreement between the User and the Owner regarding the subject matter and supersede any other communication, including previous agreements, between the parties concerning the subject matter. These Terms shall be enforced to the maximum extent permitted by law.

EUROPEAN USERS

If any provision of these Terms should become null, invalid, or unenforceable, the parties will seek, in good faith, a valid and effective substitute provision. Should an agreement not be reached within these terms, if permitted or required by applicable law, the null, invalid, or unenforceable provision will be replaced by applicable legal provisions.

Notwithstanding the above, the nullity, invalidity, or unenforceability of a specific provision of these Terms does not render the entire Agreement null, unless the provisions deemed null, invalid, or unenforceable within the Agreement are essential or of such importance that the parties would not have concluded the Agreement if they had known the provision would be invalid, or in cases where the remaining provisions would impose an excessive and unacceptable burden on one of the parties.

APPLICABLE LAW

These Terms are governed by the laws of the location of the Owner, as indicated in the relevant section of this document, regardless of conflict-of-law provisions.

NATIONAL LAW PRECEDENCE

However, notwithstanding the foregoing, if the law of the country in which the User is located provides for a higher level of consumer protection, such higher protection prevails.

EXCEPTION FOR CONSUMERS IN BRAZIL

If the User qualifies as a Brazilian Consumer and the product and/or service is marketed in Brazil, Brazilian law will apply.

JURISDICTION

Exclusive jurisdiction over any dispute arising from or related to the Terms rests with the judicial authority in the following country: Italy – Court of Perugia.

EXCEPTION FOR EUROPEAN CONSUMERS

The above does not apply to Users who act as European Consumers or Consumers located in the United Kingdom, Switzerland, Norway, or Iceland.

EXCEÇÃO PARA CONSUMIDORES NO BRASIL

O acima não se aplica a Usuários no Brasil que se qualifiquem como Consumidores.

UK CONSUMERS

Consumers based in England and Wales may bring legal action in relation to these Terms before the courts of England and Wales. Consumers based in Scotland may bring legal action before either the Scottish or English courts. Consumers based in Northern Ireland may bring legal action before the courts of Northern Ireland or England.

US USERS

Each party expressly waives any right to a jury trial in any court in relation to any action or dispute. Any claims under these Terms must be made individually, and no party shall participate in a class action or other proceedings jointly or on behalf of others.

POST-CONTRACTUAL EFFECTIVENESS FOR US USERS

This Agreement remains valid until terminated by this Website or the User. Upon termination, the provisions of these Terms that are naturally intended to remain effective even after termination will continue to be in force, including, but not limited to, the following:

  • the granting of licenses by the User according to these Terms, which remains in effect indefinitely;
  • the User’s indemnity obligation, which continues for five years from the date of termination;
  • disclaimers of liability and warranty exclusions, along with provisions on indemnity and limitations of liability, which remain in effect indefinitely.

DISPUTE RESOLUTION

AMICABLE SETTLEMENT OF DISPUTES

Users may report any disputes to the Owner, who will attempt to resolve them amicably. While Users retain the right to take legal action, they are encouraged to contact the Owner for any disputes related to the use of this Website or the Service at the contact details provided in this document.

The User may submit a complaint to the Owner’s email address listed in this document, including a brief description and, if applicable, details of the order, purchase, or account concerned. The Owner will handle the request promptly and within 2 days of receipt.

EU CONSUMER DISPUTE RESOLUTION PLATFORM

The European Commission has introduced an online platform for alternative dispute resolution, which facilitates out-of-court settlements of disputes related to and arising from online sales and service contracts. Accordingly, any European Consumer or Consumer residing in Norway, Iceland, or Liechtenstein can use this platform to resolve disputes arising from contracts concluded online. The platform is available here.

DEFINITIONS AND LEGAL REFERENCES

THIS WEBSITE (OR THIS APPLICATION)
The infrastructure that enables the provision of the Service.

AGREEMENT
Any legally binding or contractual relationship between the Owner and the User governed by these Terms.

BRAZILIAN (OR BRAZIL)
Applies when the User, regardless of nationality, is located in Brazil.

BUSINESS USER
Any User who does not meet the definition of a Consumer.

EUROPEAN (OR EUROPE)
Applies when the User, regardless of nationality, is located within the European Union.

STANDARD WITHDRAWAL FORM
Addressed to:
Grechi Perticari Srl
Via San Girolamo, 338, 06135 Perugia PG, Italy
IT03887150542 PG - 360662
amministrazione@grechiperticari.com

I/We hereby notify the withdrawal from my/our contract of sale for the following goods/services:
_____________________________________________ (insert a description of the goods/services from which you intend to withdraw)

Ordered on: _____________________________________________ (insert date)
Received on: _____________________________________________ (insert date)
Name of the consumer(s): _____________________________________________
Address of the consumer(s): _____________________________________________
Date: _____________________________________________
(signature required only if this form is submitted in paper form)

OWNER (OR WE)
Refers to the individual or legal entity providing this Website and/or offering the Service to Users.

PRODUCT
Any good or service available for purchase through this Website, such as physical goods, digital files, software, booking services, etc. Product sales may be part of the Service as defined above.

SERVICE
The service provided through this Website as described in the Terms and on this Website.

TERMS
All conditions applicable to the use of this Website and/or the provision of the Service as described in this document, as well as any other related document or agreement in its most recent version.

UNITED KINGDOM (OR UK)
Applies when the User, regardless of nationality, is located in the United Kingdom.

USER (OR YOU)
Refers to any individual who uses this Website.

VIRTUAL CURRENCY
A non-monetary value that the User can use to purchase specific Products offered on this Website under conditions specified by the Owner. Such values may be represented by codes, tokens, digital images, etc.

CONSUMER
Any User considered a Consumer under applicable law.

Last modification: September 7, 2024